Terms for Cancellation or Return/Refund:
AtHomes.in or its mobile application is operated by the firm
Mutechie (www.mutechie.com), established in 2020, registered in Bengaluru,
India. We wish you to love what you have ordered
from us, but if something went wrong, let us know. You may contact the vendor
directly or our customer care detailed on the Contact Us page to report any
issues on functionality and we will resolve the same. Once the Service booking is
made, cancellation is not allowed and no refund will applicable on
Refund shall be made under following
or Order was cancelled by us.
did not respond or visit the site.
not receive the ordered part.
2. A refund can only be requested in
case of service failure, our team will evaluate if an order qualifies for a
refund and the decision of our management will be final. The refund amount in
no circumstances can exceed the amount paid by customer; we are not liable for
any loss or claim beyond the amount actually paid by customer.
3. Any discounted or exempted amount
cannot be claimed for refund.
4. Any extra amount credited to AtHomes/Mutechie
account may be considered for order enhancement but will not be refundable.
5. In Subscription or Monthly
Ordering, if the vendor is failed to deliver the item, the credits will be
continued for the next schedule delivery. In no circumstances refund will be
initiated except the above circumstances.
6. Online Delivery may amend its
Cancellation and Refund Policy from time to time. If we make any substantial
changes in the way we use your personal information we will notify you by email,
push notes or an announcement on the website.
Any disputes on the quality should be
resolved within the customer and the related vendor only. Whereas escalations
related to nonresponse by the vendors can be communicated to AtHomes customer
care. For any further query please contact us on email@example.com, we would
love to assist you.